CONSUMER PERSONAL INFORMATION PROTECTION POLICY
Responsibility to protect consumer’s personal information
1. Purpose and scope of information collection
What data do we collect and why?
When we refer to the word “personal information”, our company wants to make it clear that it is information that our company collects from you, which can help to accurately identify who you are. More specifically, such information includes full name/personal name, address, phone number (including mobile phone number), online contact user name, address. We assure you that our company will not knowingly collect any of your personal information when you visit our website unless you voluntarily do so.
When you provide personal information to us through the website bnqglobal.vn it means that you know clearly what our company intends to use data for and we have exploration your consent for the right of use. Our company uses information for a purpose.
The specific purposes of using the information are as follows:
Answer your questions
In the sections where you enter personal information for the purpose of submitting inquiries (for example, about the company, about the service, we will use the data you provide to answer your questions). In some cases, if necessary, we will share the right to use your personal data details with members of the company.
Update information about services of top10express.net
Where you select the information you wish to receive, we will send you information or offers to participate about a service, and/or offers and promotions, and/or a service. any service of our company that we are sure you are interested in. If you agree, we may share your data.
2. Scope of information use
When necessary, we may use this information to contact you directly in the form of: open letters, orders, thank you letters, sms, technical and security information …
3. Information storage time
Your personal data will be stored for 3 years or destroyed by order from top10express.net. Remaining in all cases personal information of members will be kept confidential on the server of top10express.net.
4. Persons or organizations that may have access to information
We will not disclose your information to third parties for their own independent marketing or business purposes without your consent.
However, we may disclose your information to legal entities and in the following cases:
Affiliates: Your information may be shared among top10express.net’s affiliated companies for the purpose of providing service-specific information to affiliated companies.
Business Partners: We may also share your information with trusted business partners, including mobile carriers. These entities may use your information to provide the services you have requested or, if required by our partners, we may provide our partners with promotional, advertising and other promotional materials. other.
Service Providers: We may also disclose your information to companies that provide services for or on our behalf, such as companies that help us make payments or send emails on our behalf. . These entities have limited ability to use your information for purposes other than providing services to us.
Other parties when required by law or as necessary to protect our Services: There are circumstances in which we must provide your information to other parties:
To comply with the law or respond to a required legal process (such as a search warrant or other court order);
To verify or enforce compliance with the policies governing our Services;
To protect the rights and obligations, property or safety of you or our affiliates, business partners or customers.
Other parties involved in the company’s transactions. We may disclose your information to third parties if required by the authorities in the event of company bankruptcy.
5. Address of the unit that collects and manages personal information
District 7, Ho Chi Minh, Vietnam
There will be times when our company contracts with third parties to mine or analyze data that we have obtained from our websites, including your personal information. These suppliers and third parties are contractually obligated not to use your personal information for any purpose other than that specified by our company.
6. Means and tools for users to access and correct their personal data
Currently, the website has not implemented a member’s personal information management page, so accessing and correcting personal data is based on your request in the following ways:
Call top10express.net at +84868943543, the staff will record and ask the administrator to assist you in editing your information.
Comment directly from the website https://top10express.net/contact/, the administrator checks the information and contacts you again to confirm the information again and the administrator edits the information. for you.
7. Mechanism for receiving and settling complaints related to personal information of customers
When detecting that their personal information is used for the wrong purpose or scope, members can provide information and evidence related to this at the address:
Send clothes to the US
District 7, Ho Chi Minh, Vietnam
Depending on the level and nature of the complaint, the Department/unit in charge of complaint settlement will have specific solutions.
If through an agreement, it is still not possible to resolve the member’s complaint, either party will have the right to ask a competent legal authority to intervene to ensure the legitimate interests of the parties.
8. Committed to protecting customer’s personal information
We take some reasonable precautions to keep your personal information secure, and will require Data Operators to do the same. All personal information to help identify individuals will be exploited and processed according to strict procedures to prevent unauthorized forms of exploitation, processing, modification or misuse of personal information. . However, our company may disclose your personal information in cases prescribed by law, due to research needs with a commitment to confidentiality, or as required by court.
A place that provides general information about international freight services, sending clothes to the US, sending goods to the US, …
For exploitation using your personal information with which you have previously consented;
Request correct correction of incorrect personal information that our company currently holds.
If you want to make comments related to data security, or discuss how to do it in relation to your legal rights, please contact us: